Refund policy

We want your shopping experience at DHB to be the absolute best!  If you’re not completely satisfied with your order, we will do everything we can to try and make it better! 

Please look over your order as soon as you get it in your hands.  If you think that you've received a defective item, contact customer service within 3 business days of receipt of your order.  If you were sent incorrect items or are missing items from your order, please contact our customer service team as soon as possible so we can get that sorted out for you!

Final sale items include anything personalized, jewelry, scarves and any item on sale or promotion. We will accept exchanges for store credit on clothing only if the article has not been worn or washed and is returned within 15 days of receipt. Return shipping costs will be the responsibility of the customer. Fulfillment mistakes that we make resulting in the shipment of incorrect products to you or damaged articles will also be accepted for return, and we will pay the shipping costs.

You can mail return items to:

Divine Honey Beauty

4229 Glen Hill Manor Drive #3

Louisville KY 40272